Our Return Policy

At Curated Consumer, we want you to be completely satisfied with your purchase. Please read our return policy carefully.

Return Window

You have 7 days from the date of delivery to request a return.

Valid Reasons for Return

  • Damaged in transit
  • Wrong item received
  • Major description error

Non-Returnable Items

  • Personalized or custom items
  • Vintage art sold "as-is"
  • Final sale items

How to Initiate a Return

Email us at curatedconsumerx@gmail.com with your order number and photos of the item you wish to return.

Refund Process

Refunds will be issued to the original payment method within 5–10 business days of receiving the returned item.
Please note that customers are responsible for return shipping costs, and original shipping fees are non-refundable.

Need Help?

If you have any questions or concerns regarding our return policy, please don't hesitate to contact us.
Contact Us

Email Support

For return inquiries, please contact us via email at curatedconsumerx@gmail.com. We aim to respond within 1-2 business days to assist you with your return process.

Phone Support

You can also reach us by phone at (123) 456-7890. Our support team is available Monday through Friday, 9am to 5pm PST.

Our Address

Visit us at 123 Market Street, San Francisco, CA 94103. We welcome in-person visits by appointment for any support needs or questions about our products and policies.

As a small business, we are committed to providing fair and reasonable return policies. We understand that sometimes things don’t work out, and we want to make the return process as smooth as possible. However, we also need to protect our business from abuse. We appreciate your understanding and cooperation.